The Fine Art of Being Interviewed
This course helps people prepare for a selection interview, face to face or by telephone.
With our extensive knowledge of the different software currently on the market, including all Microsoft and Adobe applications, ON-TRACK Corporate Training Ltd. has a diverse and flexible schedule that can be customized to your needs – we offer group course (both public and corporate), one-on-one training, and on-site training options. We also have easily accessible on-line training videos available.
Duration: 1 Day
Objectives
This course helps people prepare for a selection interview, face to face or by telephone.
After this workshop, the participants will be able to:
Outline
- Preparing for the Interview
- What the interviewer expects
- Appearance, grooming, body language, presence and attitude
- Confidence and energy level
- The importance of punctuality
- Your knowledge of the organization they represent
- Conducting effective employer research
- Knowing your own resume
- Preparing questions to ask the interviewer
- What You Can Expect
- Who will be on your interview board
- How the questions will be asked
- What the members are likely to write in their notes
- Methods of rating your answers
- How the room will be set up
- The “climate” or mood in the interview room
- Preparing for the Questions
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Commonly asked questions for which to have an answer ready
Behaviour-based questions (requiring real-life examples)
Sample behaviour-based questions you may be asked
Open and closed, Directive and non-directive questions
Are “cheat sheets” desirable?
- Answering a Question
- What is the value of repeating a question before answering it?
- What length should our answer be?
- Answering on point
- Avoiding the three R’s: Repeating, rambling and ranting
- What to do if we require more time to reflect before answering
- What to do if the interviewer repeats or reframes their question
- What to do if the interviewer asks for an example
- Practicum
- Active Listening Skills
- Meanings to listen for in an interviewer’s question
- Attentive body language, including micro-expressions
- Paraphrasing and summarizing skills
- The Telephone Interview
- The key difference from face-to-face interviews
- Techniques for using your voice over the phone
- Structure of the Interview (What to expect and what to do)
- The greeting and introductions
- The opening
- The “evidence” portion (questions and answers)
- Asking our prepared questions
- The closing: what to achieve in the closing
- Our Human Rights
- What are the basic human rights of an interviewee for a job in Canada?
- What an interviewer may and may not ask
- How to refuse to answer, with tact
- Course Closure and Personal Action Plan
- Aims of the Interviewer
- The Interview Climate
- Types of Interview Questions
- Exercise: Distinguishing Between Types of Interview Questions
- Sample Questions for the Interview
- Directive and Non-directive Questions
- Common Interviewer Questions
- Sample Behavioral Questions for the Selection Interview
- Structure of the Interview
- Handling Nervousness
- Ten Errors
- Suggested Do’s and Don’ts for the Selection Interviewee