Train The Trainer: Skills in Design and Delivery
This course is designed to give participants the skills necessary to train others effectively and professionally by designing, preparing, delivering participant learning sessions.
On the premise that the underlying purpose of all training is to help others learn through acquiring planned new behaviours, (that we learn best by doing), this course follows the following experiential learning model to develop trainer skills:
- Identify need and level
- Build skills
- Apply newly-learned skills one by one
- Increase participant confidence through positive feedback.
With our extensive knowledge of the different software currently on the market, including all Microsoft and Adobe applications, ON-TRACK Corporate Training Ltd. has a diverse and flexible schedule that can be customized to your needs – we offer group course (both public and corporate), one-on-one training, and on-site training options. We also have easily accessible on-line training videos available.
Duration: 2 Days
Objectives
After this workshop, participants will be able to:
- Distinguish between training, coaching and presenting
- Identify the unique characteristics of the adult learner
- Increase their ability to treat their participants professionally
- Set measurable, realistic learning objectives
- Deliver content using methodologies appropriate to content
- Use specific techniques to increase participant interest and involvement
- Handle "difficult" participant behaviour in a smooth and respectful manner
NOTE: Course participants are encouraged to bring material from which to develop a new training session to deliver on Day Two.
Outline
DAY ONE
- Introduction: Roles and Goals
- PART I: DESIGN
- The Adult Learner
- Adult learning styles
- The experiential learning cycle
- Distinguishing adult learning patterns from those of children
- Differences between Training, Presenting and Coaching
- Matching the method to the learning situation
- Making our training more professional
- Presenting effectively
- Achieving Interactive Learning
- Assessing Your Learners in Advance
- Using "process" questions to advance the learning
- Reading and responding to nonverbal communication
- Designing a Learning Session
- Setting learning objectives and performance measures
- Researching and assembling material
- Chunking: breaking down content into learning units (key points)
- Organizing learning units for logical flow and balance of activities
- Choosing appropriate methodologies to train or coach
- Teaching using a lesson plan (from a template)
- Designing the process questions into our plan
- Designing learning checks
- The Adult Learner
- PART TWO : DELIVERY
- Trainer's Presence
- Building our own energy level
- Nonverbals : Gestures, eye contact, mobility
- Attire and appearance
- Confidence : overcoming stage fright
- The trainer's voice
- Trainer's Presence
- First Practice Delivery (three minutes) and feedback
- Evaluation of Day One
DAY TWO
- PART TWO : DELIVERY (continued)
- Creating Relationship with our Learners
- How to motivate and engage our learners
- Using openings and closings to develop and sustain interest
- Fulfilling three needs that most participants have
- Handling difficult participant behaviours
- Learning Climate and Room Set-up
- Proxemics: arranging furniture for best results
- Building a supportive, structured and relaxed learning environment
- The importance of setting up and checking equipment beforehand
- Tips and Techniques for Conducting Small Group-work
- Assigning the task and time limit clearly
- Ensuring optimum productivity (without nagging)
- What to do if a small group or single learner becomes confused or stuck
- Coaching One-on-One
- Basic concepts of coaching for learning
- Five-step coaching
- Short practice coaching sessions
- Creating Relationship with our Learners
- Practice Training Sessions (10 minutes each)
- Feedback
- Review and Evaluation of the Workshop